Everything you need to know about the resort and the Crown online casino in one place. Questions are based on what first-time visitors ask most - answers cover both the physical property and the online operation.
Frequently Asked Questions
Table minimums vary by game and shift upward during peak hours - blackjack and baccarat are the most affected. Rewards members can check current minimums by section on the Gaming Information Terminals located throughout the floor before sitting down. Arriving earlier in the day consistently gives you access to lower entry points across most table games.
The resort is open to the public - no hotel booking required to access the casino floor, restaurants, bars, or theatre. Hotel guests get priority access to the pool and day spa, but every other part of the property is available to walk-in visitors. The Rewards card is free to sign up for on arrival, regardless of whether you're staying on-site.
Deposits are available via POLi, PayID, PayPal, Afterpay, Apple Pay, Google Pay, Skrill, Neteller, and major cryptocurrencies including Bitcoin, Ethereum, Litecoin, and Tether. Withdrawals run through PayID, PayPal, Skrill, Neteller, and crypto - Afterpay, POLi, and Apple Pay are deposit-only methods. No fees are charged by the platform on either deposits or withdrawals.
The venue at Burswood is the only legally licensed casino in Western Australia - state law permits exactly one, and it has held that licence since 1985. The result is a fully integrated resort combining a 24-hour gaming floor, three hotels, 33 dining venues, and a 2,300-seat theatre under one address.
Withdrawals above $2,000 AUD in a single transaction may trigger a KYC verification request requiring a government-issued ID and proof of address. The verification process takes between 24 and 48 hours to complete. Once verified, withdrawal limits may be increased individually for higher-volume players.
The Crown Casino app is the recommended way to access the online platform on mobile - download it directly from the platform's website for iOS and Android. For players who prefer not to download, the platform also runs through a mobile-optimised browser with the full game catalogue available.
The resort enforces a 12-hour daily gaming limit and a 48-hour weekly limit across the floor. A dedicated PlaySafe Centre operates on the property with trained support staff, self-exclusion programs, and risk assessment tools. These limits apply to all players regardless of Rewards tier or VIP status.
Ticketmaster is the only authorised ticket seller for Crown Theatre Perth. The Box Office opens Monday to Friday from 9:00am to 5:00pm and two hours before any performance. Touring shows and major stand-up acts sell out weeks in advance, so booking ahead is strongly recommended.
Tier status at the resort is reviewed annually on 1 October based on Status Credits accumulated over the previous 12 months. Extended inactivity reduces your credit accumulation and can result in a tier drop at the next review date. The online platform operates a separate VIP structure - activity on one does not affect standing on the other.
Online platform accepts deposits from $10 AUD for most payment methods, with cryptocurrency deposits starting from $20 AUD. The minimum deposit to activate the welcome free spins is $15 AUD. All transactions are processed in Australian dollars regardless of the payment method used.