Crown Casino bonuses cover two completely separate systems. One for the physical resort at Burswood, one for the online platform. They don't connect, don't share points, and target different types of players.
Crown Rewards
The loyalty program covers everything at the physical resort - casino play, hotel stays, dining, shopping, and entertainment. Membership is free and open to anyone over 18. Sign up at the Rewards Desk on the property, get your card, and start earning Points immediately on every dollar you spend.
The Five Membership Tiers
The program runs five levels. Moving up requires Status Credits, which accumulate automatically as you earn Points. The more you spend across the resort, the faster you climb.
- Member: Entry level, automatic on sign-up
- Silver: First upgrade tier, unlocks basic benefits
- Gold: Mid-tier, stronger perks across dining and accommodation
- Platinum: Priority service, better redemption rates
- Black: Top tier - includes a dedicated personal host
Tier Crown Perth rewards are reviewed annually on 1 October. If you join mid-cycle, you can upgrade at any point during the year as soon as you hit the required Status Credits.
How Points and Status Credits Work
Points earn automatically when you spend anywhere on the property.
Status Credits convert from Points at different rates depending on where you spend:
- Casino gaming: 500 Points = 1 Status Credit
- Hotel stays: 1,000 Points = 1 Status Credit
- Dining, retail and events: 1,500 Points = 1 Status Credit
Casino play converts to status three times faster than dining and shopping.
What You Can Redeem Points On
Crown rewards work across the entire property and also at Melbourne and Sydney. The balance is shared across all three venues.
Redemption covers:
- Dining: Any of the 33 restaurants and bars on the property
- Gaming: Redeem directly on the casino floor
- Hotel stays: Apply points to room rates across all three hotels
- Shopping and entertainment: Ticketmaster bookings, retail outlets, theatre tickets
If your Points balance falls short, combine Points with cash or card to cover the difference.
Extra Perks Worth Knowing
Beyond the core tier benefits, Crown Perth rewards include a handful of extras that most first-time visitors don't know about until they're already on the property:
- Birthday offer: Dining discount, complimentary chocolate and sparkling wine, and special hotel rates on your birthday
- iReserve: Exclusive to Rewards system members - holds your poker machine while you step away from the floor
- Free parking: Members receive complimentary 24-hour parking as part of their tier benefits
- Mandatory card from December 2025: the physical loyalty program card is now required to play electronic gaming machines
One Important Note on Crown Rewards Card
From December 2025, playing any electronic gaming machine on the casino floor requires an active card. Walk-in anonymous play on the pokies is finished. If you're visiting and planning to play the machines, sign up at the Rewards Desk before you hit the floor. It takes a few minutes and costs nothing.
